We’re Here for You & Your Pets

Get in touch

We're available 24/7 to assist. Just let us know what we can help you with and we'll do our best.

We'll aim to get back to you within 24 hours.

Where do orders ship from?

All U.S. & Canada orders are shipped from our warehouses in California and New Jersey for fast 3-7 day delivery.
We’re a global team (founded with love from Hong Kong) but your toys come straight from the USA!

  • Support

    Already purchased and have a question about your product? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?